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Six Biggest Benefits of Business VoIP Services
A Voice over Internet Protocol (VoIP) system (VoIP Services) gives your business a reliable, modern infrastructure to facilitate collaboration between employees and communication with clients. However, a VoIP phone system does much more than take your phones off a...
Keeping your Company’s Data Secure with Layers
Keeping your company’s data secure is of paramount importance today. The average cyberattack costs a small business anywhere from $120,000 to over $1 million in damages, and these numbers only increase as companies increase in size. An important part of the procedure...
How VoiP Phone Systems Support Team Productivity
VoiP phone systems are now standard fare for bringing productivity to offices. They are popular because a productive team works efficiently, hitting targets and satisfying client expectations. All of these positive attributes benefit the bottom line. However,...
Four Ways Recorded Call Data Enhances Customer Service
Recorded call data can be the difference between having a quality assurance process and not. Without call data, there’s no real way to audit how effective your calls to customers are. Regardless of whether they're for sales calls, customer service, or prospecting. But...
Establish Cybersecurity at Every Level of Your Business
Cybersecurity has always been a concern for businesses in the internet age, but with the recent rise of remote work it is now more important than ever. The numbers don’t lie - in 2019 cybercriminals exposed 4.1 billion records, with the average security...
How a Modern Phone System Makes Your Business More Profitable
If you run a business that depends on a legacy phone system to interact with clients and enable team collaboration, you’ve probably encountered some frustrations. Components get difficult to replace, technicians go out of business, and teleconferencing gets more...
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