We Create Fully Connected Systems So You Can Focus On Your Business
The BIZFORCE Real-Time IT Support System
Managed Services - Full Coverage
Full Coverage Managed IT Services Includes:
Labor for resolution of most issues regarding covered Workstations, Server, Network and General Desktop Support for one monthly maintenance fee, making your IT costs predictable.
Priority Service Response
Server Monitoring automatically creates a critical trouble ticket immediately and schedules a technician if you have a:
- Server Down
- Network Down
- Internet Down
Server and Workstation Monitoring:
- Operating System Security Patch and Update, Installation and Maintenance
- Unauthorized Login Attempts – Monitoring
- General System Health – Monitoring
- Drive Health – Monitoring and Defragging
- Memory Usage – Monitoring
- Drive Storage – Monitoring – Drives getting too full
- Drive Temperature – Monitoring
- Processor Temperature – Monitoring
- Backup Failure – Monitoring
- Access to our Client Portal – Allows you to enter, manage and report your trouble tickets
Includes Managed, Monitored Virus Software and Protection:
- Updates to Antivirus Software and Definition Files Occurrences of Virus, Spyware and Malware
- Basic Virus, Spyware and Malware removal covering removal of most viruses
- Installation of current program and virus definitions updates
Managed, Monitored Backup Software and Offsite Replication:
- Robust backup software
- We schedule and maintain local backups of your entire server
- Onsite Backup and verification
- We make sure your backup is successful every day
- A BIZFORCE technician reviews your backup daily to make sure there were no problems
- If there were any problems, we fix them
- Offsite Replication and verifiaction - Up to 1 Tb - bandwidth dependent
- We replicate your server offsite so if there is a problem at your facility or something goes wrong with your server, there is a copy of your entire server located offsite.
- In the event we are not able to recover your server on your site, we can bring our copy up on the cloud within hours
- A BIZFORCE technician administrates test restores quarterly for further assurance that your backups are actually working
NOTE: Full Coverage Managed Services Contract does not cover parts for repairs.
No Questions Asked, 60 Day, Money Back Guarantee
When you elect to fully participate in our Remote Management and Monitoring and Virus Protection programs for your entire network, we provide a No Questions Asked, 60 Day, Money Back Guarantee!
Managed Services - Level 1
Priority Service Response
Server Monitoring automatically creates a critical trouble ticket immediately and schedules a technician if you have a:
- Server Down
- Network Down
- Internet Down
Server and Workstation Monitoring:
- Operating System Security Patch and Update, Installation and Maintenance
- Unauthorized Login Attempts – Monitoring
- General System Health – Monitoring
- Drive Health – Monitoring and Defragging
- Memory Usage – Monitoring
- Drive Storage – Monitoring – Drives getting too full
- Drive Temperature – Monitoring
- Processor Temperature – Monitoring
- Backup Failure – Monitoring
- Access to our Client Portal – Allows you to enter, manage and report your trouble tickets
Includes Managed, Monitored Virus Software and Protection:
- Updates to Antivirus Software and Definition Files Occurrences of Virus, Spyware and Malware
- Basic Virus, Spyware and Malware removal covering removal of most viruses
- Installation of current program and virus definitions updates
No Questions Asked, 60 Day, Money Back Guarantee
When you elect to fully participate in our Remote Management and Monitoring and Virus Protection programs for your entire network, we provide a No Questions Asked, 60 Day, Money Back Guarantee!
Managed Backup
Managed, Monitored Backup Software and Offsite Replication:
- Robust backup software
- We schedule and maintain local backups of your entire server
- Onsite Backup and verification
- We make sure your backup is successful every day
- A BIZFORCE technician reviews your backup daily to make sure there were no problems
- If there were any problems, we fix them
- Offsite Replication and verifiaction - Up to 1 Tb - bandwidth dependent
- We replicate your server offsite so if there is a problem at your facility or something goes wrong with your server, there is a copy of your entire server located offsite.
- In the event we are not able to recover your server on your site, we can bring our copy up on the cloud within hours
- A BIZFORCE technician administrates test restores quarterly for further assurance that your backups are actually working
No Questions Asked, 60 Day, Money Back Guarantee
When you elect to fully participate in our Remote Management and Monitoring and Virus Protection programs for your entire network, we provide a No Questions Asked, 60 Day, Money Back Guarantee!
Office Technologies
With technology playing a bigger role in every industry, we offer recommendations and consultations for choosing or upgrading your office technologies. This includes compatibility issues, configurations to meet your specific and available hardware and software such as:
- Desktops, laptops and workstations
- Servers
- Firewalls
- Switches
- Wireless Accesses Points (WAPS)
- Hard Drives
- Monitors
- Office software
- Hosted Email
- Failover circuits
- And more….
Additional Solutions
Firewalls
VPN
WIFI Wireless Access Point
Warranty Extensions
Hardware as a Service (HaaS)
DNS Cloud Network Security
Financing and Leasing Options
Vendor Coordination
Business Telephone Systems
No business can operate successfully without a reliable phone system. We offer On-Site and Cloud-based phone systems and accessories through our partnership with Sangoma. We are trained and certified in their equipment and have exceptional support from their staff. Powerful cutting edge technologies and all the features and benefits that businesses need for smooth operations.
Performance
Real-Time IT Support System reduces risk, downtime, and proactively protects.
Time
We manage your environment and your technology vendors, so you can manage your business.
Predictability
Fixed monthly pricing is fair and predictable.
Security
We protect you from system risk, threats, and vulnerabilities.
Assurance
We focus on doing what is right for you, and we offer a 60 Day Money-Back Guarantee.
Integrity
We are driven and inspired by a deep desire to help people