We Create Fully Connected Systems So You Can Focus On Your Business

The BIZFORCE Real-Time IT Support System

Managed Services - Full Coverage

Full Coverage Managed IT Services Includes:

Labor for resolution of most issues regarding covered Workstations, Server, Network and General Desktop Support for one monthly maintenance fee, making your IT costs predictable.

Priority Service Response

Server Monitoring automatically creates a critical trouble ticket immediately and schedules a technician if you have a:

  • Server Down
  • Network Down
  • Internet Down
Server and Workstation Monitoring:
  • Operating System Security Patch and Update, Installation and Maintenance
  • Unauthorized Login Attempts – Monitoring
  • General System Health – Monitoring
  • Drive Health – Monitoring and Defragging
  • Memory Usage – Monitoring
  • Drive Storage – Monitoring – Drives getting too full
  • Drive Temperature – Monitoring
  • Processor Temperature – Monitoring
  • Backup Failure – Monitoring
  • Access to our Client Portal – Allows you to enter, manage and report your trouble tickets
Includes Managed, Monitored Virus Software and Protection:
  • Updates to Antivirus Software and Definition Files Occurrences of Virus, Spyware and Malware
  • Basic Virus, Spyware and Malware removal covering removal of most viruses
  • Installation of current program and virus definitions updates
Managed, Monitored Backup Software and Offsite Replication:
  • Robust backup software
  • We schedule and maintain local backups of your entire server
  • Onsite Backup and verification
  • We make sure your backup is successful every day
  • A BIZFORCE technician reviews your backup daily to make sure there were no problems
  • If there were any problems, we fix them
  • Offsite Replication and verifiaction – Up to 1 Tb – bandwidth dependent
  • We replicate your server offsite so if there is a problem at your facility or something goes wrong with your server, there is a copy of your entire server located offsite.
  • In the event we are not able to recover your server on your site, we can bring our copy up on the cloud within hours
  • A BIZFORCE technician administrates test restores quarterly for further assurance that your backups are actually working

NOTE: Full Coverage Managed Services Contract does not cover parts for repairs.

No Questions Asked, 60 Day, Money Back Guarantee

When you elect to fully participate in our Remote Management and Monitoring and Virus Protection programs for your entire network, we provide a No Questions Asked, 60 Day, Money Back Guarantee!

managed services level 1

Managed Services - Level 1

Priority Service Response

Server Monitoring automatically creates a critical trouble ticket immediately and schedules a technician if you have a:

  • Server Down
  • Network Down
  • Internet Down
Server and Workstation Monitoring:
  • Operating System Security Patch and Update, Installation and Maintenance
  • Unauthorized Login Attempts – Monitoring
  • General System Health – Monitoring
  • Drive Health – Monitoring and Defragging
  • Memory Usage – Monitoring
  • Drive Storage – Monitoring – Drives getting too full
  • Drive Temperature – Monitoring
  • Processor Temperature – Monitoring
  • Backup Failure – Monitoring
  • Access to our Client Portal – Allows you to enter, manage and report your trouble tickets
Includes Managed, Monitored Virus Software and Protection:
  • Updates to Antivirus Software and Definition Files Occurrences of Virus, Spyware and Malware
  • Basic Virus, Spyware and Malware removal covering removal of most viruses
  • Installation of current program and virus definitions updates
No Questions Asked, 60 Day, Money Back Guarantee

When you elect to fully participate in our Remote Management and Monitoring and Virus Protection programs for your entire network, we provide a No Questions Asked, 60 Day, Money Back Guarantee!

managed backup

Managed Backup

Managed, Monitored Backup Software and Offsite Replication:
  • Robust backup software
  • We schedule and maintain local backups of your entire server
  • Onsite Backup and verification
  • We make sure your backup is successful every day
  • A BIZFORCE technician reviews your backup daily to make sure there were no problems
  • If there were any problems, we fix them
  • Offsite Replication and verifiaction – Up to 1 Tb – bandwidth dependent
  • We replicate your server offsite so if there is a problem at your facility or something goes wrong with your server, there is a copy of your entire server located offsite.
  • In the event we are not able to recover your server on your site, we can bring our copy up on the cloud within hours
  • A BIZFORCE technician administrates test restores quarterly for further assurance that your backups are actually working
No Questions Asked, 60 Day, Money Back Guarantee

When you elect to fully participate in our Remote Management and Monitoring and Virus Protection programs for your entire network, we provide a No Questions Asked, 60 Day, Money Back Guarantee!

Office Technologies

With technology playing a bigger role in every industry, we offer recommendations and consultations for choosing or upgrading your office technologies. This includes compatibility issues, configurations to meet your specific and available hardware and software such as:

  1. Desktops, laptops and workstations
  2. Servers
  3. Firewalls
  4. Switches
  5. Wireless Accesses Points (WAPS)
  6. Hard Drives
  7. Monitors
  8. Office software
  9. Hosted Email
  10. Failover circuits
  11. And more….

Additional Solutions

firewall security IT

Firewalls

vpn

VPN

Wifi Wireless Access Point

WIFI Wireless Access Point

warranty extensions

Warranty Extensions

HaaS Hardware as a Service

Hardware as a Service (HaaS)

DNS

DNS Cloud Network Security

financing and leasing options

Financing and Leasing Options

vendor coordination

Vendor Coordination

Business Telephone Systems

No business can operate successfully without a reliable phone system. We offer On-Site and Cloud-based phone systems and accessories through our partnership with Sangoma. We are trained and certified in their equipment and have exceptional support from their staff. Powerful cutting edge technologies and all the features and benefits that businesses need for smooth operations.

business telephone systems

On-Site Switchvox Phone Systems

Right out of the box with rock-solid software, refined administration GUI, and secure pre-provisioned end user devices, the Switchvox platform delivers a premium end-to-end, on-premise experience. All features included, easy to use with plug and play.

Hosted Business Phone Systems

Switchvox Cloud is a fully-featured Unified Communications (UC) solution designed for SMBs. Now you can take advantage of powerful UC features, including presence, instant messaging, conferencing, and mobility. It is easy to deploy and scale up or down with pre-provisioned phones shipped directly to you. Simply plug into your network, and you’re ready to go.

Performance

Real-Time IT Support System reduces risk, downtime, and proactively protects.

 

Time

We manage your environment and your technology vendors, so you can manage your business.

 

 

Predictability

Fixed monthly pricing is fair and predictable.

 

 

 

Security

We protect you from system risk, threats, and vulnerabilities.

 

Assurance

We focus on doing what is right for you, and we offer a 60 Day Money-Back Guarantee.
 
 
 

Integrity

We are driven and inspired by a deep desire to help people

 

 

 

 

Get Started

SIGN UP FOR OUR COMPLIMENTARY IT AUDIT and SECURITY ASSESSMENT