How Businesses Can Make Their IT Operations Disruption-Proof

Digital transformation

Written by Chuck Rutenberg

February 18, 2021

Businesses wishing to future-proof themselves against digital disruption must develop necessary digital capabilities that allow them to remain competitive while promoting growth and a healthier bottom line.

Digitization is the process of incorporating digital technologies into all business aspects. In “normal” times, organizations rely on established business processes, workforce management strategies, and asset maintenance initiatives while also responding to new challenges. During a disruptive event such as a pandemic, though, these strategies often fail to rise to the occasion.

Is there a way to meet disruptive digital challenges that allows your business to stay resilient and responsive? Can you protect your organization’s long-term viability posed by not just a worldwide health crisis but increased regulation, changes in consumer tastes, and new technologies? Fortunately, the answer is yes.

A Wake-up Call

Recent events have given many organizations what might be called a digital wake-up call. Businesses that talked about planning for digital transformation found themselves rushing to adopt digital capabilities to keep pace with a new reality. Recent studies show digital adoption has accelerated by five years over the course of just several months. A vast majority of organizations have digitized a number of their business operations, drastically changing how they serve customers and meet employee needs.

The good news is that 75% of those who said they recently began using digital channels for the first time said they plan to continue doing so when the dust settles. One way they plan to do this is by working with a managed IT service provider who can help them deal with whatever disruption comes their way.

How Managed IT Services Mitigate Disruptions

Beyond the enormous disruption of a global pandemic, there are many other smaller-scale, tech-based events that can interrupt your business operations. Current challenges include addressing:

  • An increase in customer demands on digital channels.
  • Restructured supply chains.
  • Additional capacity and bandwidth requirements for employee collaboration.
  • The need for more equipment and licenses to support remote work.

Solutions have included mobile apps, improving in-store customer experiences, and introducing digital self-service. To ensure their digital preparedness, businesses have had to adopt things like a simplified application infrastructure, an agile workforce, and novel ways of working across IT and the entire business. Yet while the technologies may be available to help companies face disruptions, many of them also face budget constraints and don’t have the skilled employees needed to put digital changes in place.

From disaster recovery to network security, an IT managed service provider can be the support solution an organization needs to secure a disruption-proof and digitally ready future. Managed IT services can help you:

For organizations that want high-efficiency and timely improvement of their IT environment while meeting budgetary constraints, managed services can help add capacity without significant capital investment in hardware or staff. There’s no better way to make sure your IT operations are disruption-proof and ready for the opportunities and challenges that lie ahead.

Digital readiness

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