by Chuck Rutenberg | Jul 9, 2020 | Business Telephones and VOIP
Recorded call data can be the difference between having a quality assurance process and not. Without call data, there’s no real way to audit how effective your calls to customers are. Regardless of whether they’re for sales calls, customer service, or... 
by Chuck Rutenberg | Jun 25, 2020 | Business Telephones and VOIP
If you run a business that depends on a legacy phone system to interact with clients and enable team collaboration, you’ve probably encountered some frustrations. Components get difficult to replace, technicians go out of business, and teleconferencing gets more... 
by Chuck Rutenberg | Jun 18, 2020 | Business Telephones and VOIP
While the world shifts to a more digital platform, your company may still depend on a traditional telephone system to handle communication. Your employees know how to use it, its been there forever, and it seems to get the job done. Why should you change it now?... 
by Chuck Rutenberg | Nov 13, 2018 | Business Telephones and VOIP
It wasn’t so long ago that the telephone was considered the most important tool for business. Although that honor has passed to the computer for many businesses, sometimes there’s no substitute for voice communication and a reliable business phone system to support... 