by Chuck Rutenberg | Jul 9, 2020 | Business Telephones and VOIP
Recorded call data can be the difference between having a quality assurance process and not. Without call data, there’s no real way to audit how effective your calls to customers are. Regardless of whether they’re for sales calls, customer service, or... 
by Chuck Rutenberg | Jul 7, 2020 | Network Security
Cybersecurity has always been a concern for businesses in the internet age, but with the recent rise of remote work it is now more important than ever. The numbers don’t lie – in 2019 cybercriminals exposed 4.1 billion records, with the average security... 
by Chuck Rutenberg | Jun 25, 2020 | Business Telephones and VOIP
If you run a business that depends on a legacy phone system to interact with clients and enable team collaboration, you’ve probably encountered some frustrations. Components get difficult to replace, technicians go out of business, and teleconferencing gets more... 
by Chuck Rutenberg | Jun 18, 2020 | Business Telephones and VOIP
While the world shifts to a more digital platform, your company may still depend on a traditional telephone system to handle communication. Your employees know how to use it, its been there forever, and it seems to get the job done. Why should you change it now?... 
by Chuck Rutenberg | Jun 11, 2020 | Cyber Threats, Network Security
DNS protection may be an unfamiliar concept to some business owners. Understandably, many businesses trust their security to a managed service provider who can manage all the messy details and set them up for success. And while that’s a great move for any company, it... 