Managed Services – Full Coverage

BIZFORCE Real-time IT Support Network

Full Coverage Managed IT Services Includes: 

Labor for resolution of most issues regarding covered Workstations, Server, Network and General Desktop Support for one monthly maintenance fee, making your IT costs predictable.


Server Monitoring automatically creates a critical trouble ticket immediately and schedules a technician if you have a:

  • Server Down
  • Network Down
  • Internet Down

Server and Workstation Monitoring:

  • Operating System Security Patch and Update, Installation and Maintenance
  • Unauthorized Login Attempts – Monitoring
  • General System Health – Monitoring
  • Drive Health – Monitoring and Defragging
  • Memory Usage – Monitoring
  • Drive Storage – Monitoring – Drives getting too full
  • Drive Temperature – Monitoring
  • Processor Temperature – Monitoring
  • Backup Failure – Monitoring
  • Access to our Client Portal – Allows you to enter, manage and report on your trouble tickets

Includes Managed, Monitored Virus Software and Protection:

  • Updates to Antivirus Software and Definition Files Occurrences of Virus, Spyware and Malware
  • Basic Virus, Spyware and Malware removal covering removal of most viruses
  • Installation of current program and virus definitions updates

Managed, Monitored Backup Software and Offsite Replication:

  • Robust backup software
  • We schedule and maintain local backups of your entire server
  • Onsite Backup and verification
  • We make sure your backup is successful every day.
  • A BIZFORCE technician reviews your backup daily to make sure there were no problems
  • If there were any problem we fix the
  • Offsite Replication and verification  – Up to 1 Tb – bandwidth dependent
  • We replicate your server offsite so if there is a problem at your facility or something goes wrong with your server there is a copy of your entire server offsite
  • In the event we are not able to recover your server on your site we can bring our copy up on the cloud in hours
  • A BIZFORCE technician administrates test restores quarterly for further assurance that your backups are actually working

Note: Full Coverage Managed Services Contract does not cover parts for repairs.

No Questions Asked, 60 Day, Money Back Guarantee

If you elect to fully participate in our Remote Management and Monitoring and Virus Protection programs for your entire network we will offer you a No Questions Asked, 60 Day, Money Back Guarantee!